Dear Stacy,
Thank you for the $185.00 credit on my Visa account. Please dispose of my credit card number.
I appreciate Brad, my son-in-law, calling you about the warranty. I was never consulted as to a new kind of vent being put on the roof that caused such a loud noise my neighbors had me turn the fan off.
You have a great work team. Marty found the problem right away and I left Ryan up on the roof because I had to leave. He was so pleasant and I didn’t get to thank him. I’m sure he did a good job.
Sincerely,
Mrs. Dorothy J. Nordby
